1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, company name, and password when you register.
- Billing Information: Payment details processed securely through Stripe. We do not store your full credit card number.
- Usage Data: API calls, endpoints accessed, timestamps, and token consumption for billing and analytics.
- Property Data Queries: Addresses and search parameters you submit to generate reports.
2. How We Use Your Information
- To provide and maintain the Service.
- To process payments and manage your subscription.
- To monitor usage, prevent abuse, and enforce rate limits.
- To send transactional emails (billing receipts, low-balance alerts, account notifications).
- To improve the Service based on aggregated, anonymized usage patterns.
3. Data Sharing
We do not sell your personal information. We share data only with:
- Stripe: For payment processing.
- Third-party data providers: We send property addresses to our data sources (DataTree, Apify, Enformion, ATTOM) to fulfill your API requests. These providers have their own privacy policies.
- Law enforcement: If required by law, subpoena, or court order.
4. Data Retention
We retain your account data for the duration of your account. Property report data is cached for up to 30 days to reduce costs and improve response times. You may request deletion of your account and associated data at any time.
5. Cookies
We use essential cookies and local storage for authentication (JWT tokens). We do not use third-party tracking cookies or advertising cookies. See our Cookie Policy for details.
6. Security
We implement industry-standard security measures including encrypted connections (HTTPS/TLS), hashed passwords, and secure API key management. See our Data Protection Policy for details.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your account and data.
- Export your data in a portable format.
- Opt out of non-essential communications.
8. Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice on the Service.
10. Contact
For privacy-related inquiries, contact us at privacy@propverified.com.